We would like to assure you that your confidentiality will be maintained in all dealings with our company and we would under no circumstances disclose any information to a third party. Although we may attempt to notify you when major changes are made to these Terms and Conditions, you should periodically review the most up-to-date version. World of Gadgets may, at its sole discretion, modify or revise these Terms and Conditions and policies at any time, and you agree to be bound by such modifications or revisions. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits. Returns, Replacements and RefundsAll good sold by World of Gadgets are subject to a 3 month repair or replacement warranty starting from the date of initial purchase. This means that any item that shows fault within the first 3 months of sale can be returned for repair or replacement as long as the fault has not been caused by the user. All repairs are free of charge in the warranty period as long as the fault is not user related. After the 3 month warranty all repairs will incur a fee proportional to the work involved. World of Gadgets reserves the right to not replace an item after the 3 month warranty. If an item has been repaired under warranty and returned to the customer the warranty date will not change to the date of repair. World of Gadgets do not offer extended warranties. World of Gadgets guarantee at its discretion to refund, replace, or repair, free of charge, within invoice date any goods proven to be faulty by design or workmanship, provided that the goods have not been misused, modified, or attempted to be repaired by anyone other than the manufacturer and provided that the goods have been stored, operated and maintained within the manufacturers specified conditions. Any damaged goods received by the buyer must be reported to a member of staff within 2 days of receipt. Returns must be authorised by a World of Gadgets member of staff and a return number issued. Under no circumstances will returns be accepted unless so authorised and no refund or replacement supplied. All items must be sent via a recorded delivery method to ensure all parcels reach us, lack of postage proof can affect your replacement or refund claim adversely. Once the damaged goods are received by a member of staff they will be evaluated and if fault is found then a refund or replacement will be issued. If no fault is found by our technical support then the goods will be shipped back to you. Under the Distance Selling Regulations you have the right to cancel your order within 7 working days. All cancellation notifications must be received by a World of Gadgets member of staff in writing. If you are not satisfied with your product once received, it may be returned to us with original unopened packaging and in original unused condition within 7 days of delivery date for a full product refund or replacement. Any item returned in a used state or opened packaging will not be eligible for refund or replacement. All returns, as stated above, must be authorised by a World of Gadgets member of staff in writing. All returns for refund must be accompanied with a copy of original invoice or order confirmation. The refund relates to price of goods only and excludes carriage; the customer is responsible for all carriage charges. For goods that are returned within the 7 day period but are not faulty we reserve the right to deduct an administration charge of £7.50 per product from any refund. Distance Selling Regulations only apply to purchasers from the UK. Refunds will be processed within 30 working days from the date we receive the product in its original condition. DeliveryAll delivery times stated by a World of Gadgets member of staff either over the phone or via e-mail may be subject to change due to unforeseen circumstances. All goods will be sent via a 'Signed For' system, if for some reason you are unavailable to sign for the package it will be taken to your local Postal Sorting Office. It is the responsibility of the consumer to contact the sorting office and arrange re-delivery. In the event that no collected is made by the consumer the package will be returned to us. As such we reserve the right to charge additional postage costs for any item that must be re-sent by ourselves. User ErrorWorld of Gadgets is not responsible for incompatibility errors with software or operating systems for any of our products after the point of sale. World of Gadgets will attempt to inform all customers of system requirements in the Product Description however it is the customer's responsibility to ensure the product will work with their system. If you are unsure please contact us to discuss any additional system requirements. All items are fully tested by a World of Gadgets member of staff to ensure they work fully. World of Gadgets take no responsibility for user error that may cause damaging side affects to either the product or anything working in conjunction with said product. If this occurs the user will not be entitled to any form of refund or free replacement. Fraud Counter-MeasuresDue to the high level of on-line fraud in today's world, World of Gadgets undertake extensive security checks on all transactions processed through our website in an effort to secure not only ourselves but our customers as well. As such World of Gadgets reserve the right to request additional information to back up or support information already provided by a customer in regards to payment security checks undertaken. Please ensure that all information provided is correct and up to date. Refusal to supply this additional information will result in the cancellation of your order. As of 08/9/2008 all first time orders, or orders of £250 or greater must be delivered to the billing address of the payment card. World of Gadgets will not ship goods, on orders stated previous, to a separate delivery address due to massively increased on-line fraud. As of 8/3/09 ALL international order over £350 must be paid for via Bacs or Cheque payment only. SIM Recovery Pro DisclaimerDue to the extensive range of mobile phone handsets and the way these handsets manage SMS messages, we can not guarantee that our product will recover data from every SIM card. However we have recovered a substantial amount of deleted text messages from all the SIM cards tested and therefore approved the product for sale. All mobile phone handsets work in different ways and new models are being released all the time, as such it is not possible for Spy Equipment UK to compile a compatibility chart. Some handsets also do not save any data to the SIM card, if this is the case no SMS messages will be recovered. We ask that you contact your handset manufacturer to ensure your handset has the ability to save data directly onto the SIM card. If a SIM has been locked with a SIM PIN you will need to know the PIN Code in order for the unit to work. In addition some newer phones perform a permanent delete on the SMS messages and these will NOT be recoverable. There is no way of knowing this in advance and is something you will have to try on a 'trial and error' basis. We would recommend contacting your handset manufacturer to confirm if your model handset has this permanent delete function. Due to all the above reasons, the lack of information being recovered will not be accepted as a valid reason for return. Spy Stuff LegalityAll items featured in the Spy Stuff section of the World of Gadgets website are legal to operate within the UK and Europe. All responsibility, however, for any infringement of another persons Human or Privacy rights is squarely upon the customer. As such it is the customer's responsibility to ensure that the equipment is used in compliance with all Human Rights, Privacy Rights, Civil and Criminal laws active in the area of use. By accepting these terms and conditions you agree to take full responsibility for the use of any equipment purchased from the Spy Stuff Section on the World of Gadgets website. MiscellaneousIf, by mistake, we have under priced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we dispatch the item to you. In those circumstances, we will notify the correct price to you so you can decide whether or not you wish to order the item at that price. If you decide not to order the item, we will give you a full refund on any amount already paid for that item in accordance with our refund policy. Quotations are valid for the period stated and represent no obligation until the seller accepts the buyers order and are subject to the goods being available at the time requested. |
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